This hotel is a nightmare. I've had the misfortune of staying here twice in the last several days, as I booked through Priceline and couldn't change my second reservation.

Reservation #1: Arrived at the hotel at 12:30am only to be told that the hotel was oversold and there "might" be a room at a nearby Hilton. First words out of the clerk's mouth were "when you booked the reservation today..." Uh, no, I had booked weeks in advance. Normally when hotels are oversold, they put you up at a different hotel at their expense. Not this place -- I was told I was on my own to find a place in the middle of the night and could later request a refund from Priceline. Miraculously, they "found" a room for me at the Doubletree when I pitched a fit and would not back down.

Reservation #2: No problems with securing a room, however I am typing this from the hotel at 3:30AM because I can't sleep thanks to the loud party across the hall. I have complained twice to the front desk, which promised to send someone up to resolve the issue. Since I can hear everything, I'm fairly confident in stating that no one has been sent up here.

The service at this hotel is appalling. To add insult to injury, I did not receive my chocolate chip cookie at either check-in.

While this was a very nice, clean, beautiful hotel. Upon checking in we received coupons for cookies that we're suppose to be available upon check-in. They were out of cookies. We had reserved our room well in advance, so it is not like we were an unexpected guest. Hotel was very quiet, 99% of staff was very friendly and helpful. However, when returning to the hotel one night after midnight we found the doors to be locked. Nobody had mentioned anything to us about how to get in. To make a long story short, the woman who was at the front desk on third shift on this night, was so EXTREMELY RUDE AND DISRESPECTFUL, that I will never, ever give my money to another Hilton hotel. Sad that one person can completely ruin an otherwise wonderful stay, I also think it is a shame that they would have someone with such nonexistent customer service skills to be working with the public.

When I booked this room through Hotwire, I received an excellent rate ($49/night). I can say that I did encounter a few surprises upon my arrival; i had been booked into a smoking room, though it had been cleaned enough that I could not detect a smoke odor. There was a lingering aroma of cleaning chemicals in the hallway that reminded me of a much lesser esteemed hotel brand.

Check-in was very efficient; the lone clerk on duty was pleasant despite the late hour. I was disappointed to find that internet access is complimentary only in the hotel lobby; in the rooms it is a $9.95 charge per day, which is not specified on the hotel website.

The room had a very comfortable bed. Furnishings were nice, though they are beginning to show their age. The draperies are a definite drawback; there are only the privacy shears and not actual drapes to draw closed. The television is a flatscreen model, but had an annoying box that had "Channel 3-" in the upper left corner that would not go away no matter what I tried. The cable options are very limited compared to other hotels I have stayed at in recent weeks.

For the price I paid for the room, I am quite satisfied. However, there is no way I would have been willing to pay much more than that. If you want a clean, basic room, this is a good option.

I got stuck at the airport due to a problem with the airline and they put me up in this hotel. I dreaded the evening, but was quite surprised with this property. The restaurant and bar were really nice (great food) and the room was quite comfortable. When I arrived I figured this would be the typical motel, but frankly I found the property to hold its own against some of the higher end chains I normally stay in. Comfortable bed, great big flat screen televisions, etc. Nice place to stay---especially if you are stranded at the airport.