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Hilton Charlotte Executive Park: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 8 reviews
8 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
3
3.0 of 5 stars
0
2.0 of 5 stars
1
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#45 of 156 hotels in Charlotte
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  • Hotel class: 3 of 5
  • Rooms: 178
Description: Contemporary 7-story Corporate Hotel located directly off I-77 & Tyvola Road. This description is based on information provided by the hotel.
Address:
5624 Westpark Drive
Charlotte, NC 28217
Check Rates: $156 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Charlotte Executive Park

( 3-7 of 8 )
“Choose another Hilton (or another hotel chain) for your Charlotte Stay.”

Hilton Charlotte Executive Park

Jan 4, 2007

We booked this Hilton Hotel because we had some vouchers for a Hilton Stay. During our stay, we kept saying "well, at least it is free... well at least it is free..." because we were not at all happy with this hotel. Then, in the end, the Hilton would not even honor the vouchers (we're actually still in dispute about this, and have gone to HIlton Corporate, who issued the vouchers.)

The lobby looked nice, but front desk staff was not terribly friendly when we checked in, which ruined our initial first impression. The heating in our room never worked properly, and the hot water took a very long time to get to our sink. I will say that the bed was very comfortable, the guestroom looked nice - especially the well appointed bathroom.

The location is decent - close enough to Charlotte, with a few restaurants within walking distance. Sonny's BBQ and Chili's near by were surprisingly good!

The last night of our stay, we were treated to a fire alarm at 3am. At first, my reaction was that someone pulled the alarm, and did not blame the hotel. However, I was later told by one of the front desk staff that it was actualy a hotel malfunction. She did not, at that time, offer any kind of a return visit voucher or discount on our stay. At that point, I was still using my "well at least it is free" mantra, so I did not complain.

As I said, I'm still fighting with Hilton over the use of my vouchers - but even when the charge comes off my credit card (as I am confidant it will) I will still be left with a bad taste in my mouth about this hotel. I would not recommend it to anyone.

  • This TripAdvisor Member:
    • Liked — The bed and bathroom.
    • Disliked — The staff, the heating, the fire alarm at 3 in the morning.
    • Tips/Secrets: — Don't stay here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janfrompa's Summary
Date of Stay: December 2006
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: December 01, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
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Average price*: $156 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect”

Hilton Charlotte Executive Park

Save Review
5 of 5 stars
Carrabelle, Florida
May 16, 2005
20/35 found this review helpful

The hotel staff was friendly and prompt upon our walk-in. The hotel itself is very nice, clean and updated. The room was very clean. The bathroom was larger than I expected with with a large, very well lit mirror -perfect for applying makeup. The room is quiet even though it is near the interstate.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $156 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“maybe after the renovations are done”

Hilton Charlotte Executive Park

Jan 10, 2005
19/32 found this review helpful

Thought we'd try a Hilton for a change. We won't come back here.
The good - bed was comfortable, towels were nice and thick. Rooms were good sized.
The bad - hotel should have been renovated several years ago. Everything was worn - to the point the place looked grungy and I didn't want to take my shoes off. Some renovation going on now. Musty smell in room (even my husband noticed and he rarely complains about odors). Toilet leaked around bottom - staff opened connecting door so we had access to adjoining room. Bottom sheet was coarse. Very low level lighting complete with burned shade on a lamp. Only continental breakfast was available even though we were supposed to have the full buffet. Waiter said that we would have to pay difference if we ordered off the menu. Definitely not worth the weekend rate we paid.
We normally stay in Marriott, Embassy Suites, Homewood Suites, Hampton Inn, Fairfield Inn.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cbs99's Summary
Date of Stay: January 2005
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $156 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“great service”

Hilton Charlotte Executive Park

Dec 16, 2004
15/29 found this review helpful

myself and team of 16 dancers were there for a indian dance competition over the Labor Day Weekend 2004. Great Service, very friendly, the kids loved the food especially the desserts!!! thanks to the hosts for selecting a great hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $156 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent Customer Service”

Hilton Charlotte Executive Park

Jul 3, 2003
16/31 found this review helpful

I happened to miss my connecting flight in Charlotte on 6/30/03 along with several other people. USAir booked us at the Hilton Charlotte Executive Park Hotel and we ended up checking in late that evening. Two girls, one from the kitchen and one from the bar, came out to the line and brought menus to make sure everyone had an opportunity to get something to eat since the kitchen was closing in 1/2 hour. This was all done on their own. I travel a lot and have never seen this done without being asked. It was greatly appreciated by everyone and I think everyone took note of it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $156 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hilton Charlotte Executive Park

( 3-7 of 8 )
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Hilton Charlotte Executive Park Address

5624 Westpark Drive, Charlotte, NC 28217