Marriott should be ashamed to have its name associated with this Residence Inn. Our room had a tear in the carpeting the whole length of the room that housekeeping had attempted to fix with tape, the pull-out sofa was falling apart and had cigarette burns all over it, the draperies and bedspread were yellowed and threadbare, the kitchen blinds had a brown, sticky substance on them, the kitchen and appliances were very old and yellowed, the bathroom was dirty and our “non-smoking” room reeked of smoke.
When we complained to the desk clerk, she apologized that even though our reservations guaranteed a non-smoking room, she had none available. She said she would have housekeeping put a smoke-eater in the room and she was sure that would remedy the situation...it didn’t. When we said that is not the only problem and listed our various concerns, she said that she knew the property was old and in bad shape but Marriott was supposed to be remodeling in the future. That doesn’t help the traveler checking in today. This Marriott Residence Inn should be closed immediately!!
When we asked to be checked out, the desk clerk said it would be no problem and she understood completely. Fortunately, we found a Comfort Suites down the road that looked brand new, was extremely clean, had an attentive staff, served a wonderful breakfast buffet and here’s the kicker was even cheaper than the Residence Inn.







Check in / front desk




