I was hesitant to stay here based on several negative Trip Advisor reviews but this met my desire for newly-renovated rooms so we went ahead and stayed for 2 nights in April 08.
No problems at all, a very nice hotel, great location downtown.
THE GOOD: rooms completely re-done in April 07. Nice marble entry (much better than the normal carpet right at the door), vibrant but unusual purple and red colour scheme. super-comfy bed with high quality linens, 7-foot work station. Loved the bathroom, with a walk in shower, extensive counter space, fluffly, large, new towels. Staff met my request for extra items (2 separate calls), both times it was delivered within 5 min, and, they called to see if I got what I wanted. Buffet breakfast ($17) served in a temporary location (meeting room), but huge variety, smoked salmon, frest fruit, potatoes, grits, omelette station, and very attentive service from the waitstaff.
THE BAD: main entry to the hotel is on the car-drop off level, so all you see upon arrival is the front desk, a couple of chairs, and the elevator. This may be temporary, they are doing extensive renovations to the upper outside level (fountain, etc.). There is an entry there that may be the main one. Lobby and elevators have not been re-done, and have a late '80's look. Gym hours are limited (1-5pm on Sun.) and for a hotel of this caliber, they need to do better than that (currently in conjunction with the YMCA). Our cable went out during a rainstorm, and there are not a lot of channels (only about 30), Several of the drawers in the room are permanently shut (?)
Overall, don't hesitate to stay here, it more than met our needs, was clean, quiet and staff were efficient.







Rooms



Check in / front desk
Check in / front desk




