I guess pictures don't really do justice. From online it looked like a really nice place. The room was small, bathroom outdated and it was loud from thin walls. The room service was expensive and the food was not all that great.

The pool was closed for renovation...........they didn't have this on their website, we found out the day of check in.

The Renaissance Charlotte SouthPark is located across the road (5 lanes) from SouthPark Mall which is the reason we chose to stay there. (There are two other hotels closer but this one turned out to be fine even though we did have to drive across the street and find a place to park. That area is not pedestrian friendly.)
The hotel staff were all very friendly and helpful and the check in was quick and easy. Our room was fairly large with two queen, extremely comfortable beds with duvets and down pillows. The bathroom was large enough for two and the shower had a very nice waterfall showerhead. There were plenty of fluffy towels and lots of toiletries and they gladly gave us toothpaste when we realized we had forgotten ours. I was excited to find a lighted magnifying mirror in the bathroom but it was too close to the side wall so it ended up being fairly unusable. Besides the mirror in the bathroom, there was only another one in the hallway (closet door) with no outlet nearby which made it difficult for two women in the bathroom trying to dry, straighten, and curl their hair. As with almost every hotel I have ever stayed in, there are not enough reachable outlets for hair appliances or the many electronics (phones, cameras, iPods, laptops) that have to be charged at night. Also, the level of lighting is on the dim side and for those of us of middle age and older, this can make reading difficult. One thing that was noticeably missing was information on area restaurants. The only info we could find was about the hotel restaurant. One other minus was the level of noise from the hall. People talking while walking down the hall sounded like they could be in the room with us. It didn't bother me because I always travel with earplugs!
Overall the stay, while short, was very comfortable and pleasant. Next time we visit Charlotte though, we will probably stay in a downtown hotel because other than shopping at the mall, there isn't much to do in the SouthPark area.

I had email from the Renaissance Hotel Southpark in Charlotte NC indicating that it was "all new" for 2008. Don't get excited!
This Renaissance is a decent hotel in a nice area, but is not "all new" as of February. The walls are thin (talking, coughing and bathroom noises plainly heard), the halls smell of air freshener, the furniture has dings, the wallpaper has places where it is coming unglued. For the price and in that location, you can do better.

The courtyard restaurant looks attractive, but no one seemed to eat there. It would be ideal for an Embassy Suites type free breakfast and "manager's reception," and that would make the hotel feel happier! There are no maps of the hotel anywhere. At one point, an elderly lady and small children in bathing suits were wandering around the entry, clearly lost. The front desk is understaffed. The staff are all nice-there just weren't very many!

The windows are sealed, which is an issue to me.

On the good side, there is plenty of free parking. The location is convenient to South Park Mall and the surrounding businesses. It is safe and the beds are very good. I would recommend the Marriott and the Residence Inn South Park ahead of this hotel for about the same dollar.

This hotel was a Hyatt for many years and recently converted to Renaissance. Fabulous location in that South Park Mall and multiple dining options are within walking distance. This area has gone through an incredible transformation in last 6 years, with mall addition and many many well known restaurants such as Mortons, Ruth Chris, etc. Hotel is in need of some refurbishing. Carpets, wallpapers, halls etc. are showing wear. During our two day stay, the hall way had a sewage like smell, yet room did not. Nice bed furnishings such as new duvets, comforters, etc. People at desk and bell service very helpful, always greeting you and asking if they can assist. Very nice healthclub on premise although indoor pool was out of order during our stay. Hotel just needs a little refurbishing and it will be fine.