The hotel itself is undergoing reconstruction but that still does not excuse alot of issues this hotel has. My room was very clean but had some maintenance issues. Some of the furniture was scraped up pretty bad, probably could have been solved with some varnish and my carpet could have used some spot cleaning.
The complimentary breakfast was pretty bad. Toast, two different types of muffins and some cranberry that had fermented.

For the price, it was definitely not worth $100 a night. Most of the staff was pretty friendly but I think this hotel needs a major overhaul.
As for the city,with a map, it is easy to find your way around Charlotte or better yet ask someone at the front desk.

The Concord Mall is definitely the place to go, but the food court is a bit pricey though.

My first impression was that we were staying in a nice hotel. The lobby was attractive and the front desk was friendly. We were given a top floor room which was very quiet. They seemed to be repairing some water damage on the wall when getting out of the elevator. It was kind of ugly, but no big deal.
The beds were comfortable. My only complaint was that the shower was either too hot or too cold. The way the faucet adjusted did not allow for a "medium hot" shower. Kind of weird and irritating when you have young kids who don't want to get scalded. Another small gripe was that the alarm clock went off at 4:00 AM. I did'nt even know there was an alarm clock in the room until then. Also, they told me the shuttle to the airport would take 7 minutes. Apparently airport employees take presidence, because our trip took 25 minutes after dropping off someone. This could have been a problem if we had been running late. Other than that, we enjoyed our room and found it to be comfortable.

Just spent a night here. Looked ugly from the outside....the inside was a nice surprise. Apparently Four Points took it over last year and it is being renovated. The halls and common areas are spatious and nicely decorated. Our room had nice carpeting, furniture, great bed...but the walls, ceiling, phones and artwork still looked old. Very nice upscale toiletries and a modern feel. Good breakfast buffet, has all the usual cold stuff and includes scrambled eggs, great pancakes, grits, gravy, bacon, and sausages. You have to get a voucher from the front desk and turn it in at the breakfast area...and the voucher says breakfast costs $6. That is confusing, because we thought it was included....and apparently it was because we weren't charged extra in our bill. The breakfast is great, and the hotel is definitely getting nicer.

It was a race weekend so I finally used Hotwire to get an accomodation. I was traveling for work.

This hotel is easy to find if you follow the directions from the hotel and not on mapquest. The outside could use a facade update but was clean. The lobby area is okay, but is dark. My husband said he felt claustrophobic all weekend in the hotel.

The bedding was excellent. The room was large. The room was clean. The air didn't really ever work right, but it did run. It was annoying the way it would run for 30 seconds then turn off.

Breakfast was included in the rate and was quite good. There were scrambled eggs, bacon, sausage, gravy, biscuits, fruit, cereal, juices and milk included. If you weren't staying at the hotel breakfast was $6.

It wasn't a bad stay, but wasn't memorable either.