This was the latest of several business stays I've made at this property. I've always enjoyed my experience, but every time the folks at Staybridge try to make it a little better! From the well-prepared welcome, to the chocolate chip cookies at the desk, to the personalized snack bag awaiting me in my room, to the clean and comfortable facilities, to the well-equipped business center (which I had to use a lot on this trip!), to the very good free breakfast, I have absolutely no complaints. After staying at some very expensive hotels recently where every little thing was nickeled and dimed, it is refreshing to stay at a property where they really believe that the customer comes first! Highly recommended for any visit to the Ballantyne area of Charlotte.

We were very impressed from start to finish. We arrived late, our room was reserved, no confusion, our name was even on the materials left in the room, very classy. There were snacks and drinks scattered throughout the room. The property is immaculate, very taked care of, and very attractive. The location is perfect, nice and quiet, with restaurants within walking distance. There is a nice courtyard area, with a putting green if that is your flavor. Otherwise, it is just a nice place to sit and take it all in. There are delicious cookies located up front as well as candy. Additionally you can grind and brew your own Starbuck's coffee, now that was nice! We will be back!!!

I stayed here with my wife during the weekend of Thanksgiving '06. Everything was perfect. The service, the room, the surrounding area. The breakfast service was also very nice. The staff was courteous and helpful and tried to assist you with everything.

Excellent Value and Excellent Location. Very attractive lobby and excellent breakfast buffet which is included. I thought the maids did a relatively poor job maintaining the room over the five days. Pool was great. Some things could be inproved but it would be too picky. I prefer the Ballantyne Resort for its luxury but given the price (1/2 the price for same type room) and the location / can walk to so many restaurants I'd go back.