First visit to Charlotte for a business trip. Meetings held in the hotel. Very enjoyable stay. Very nice room (1205). Excellent bed and pillows. Fridge and microwave. Big room, nice bathroom with good showerhead.

Good breakfast for $9.99. Great service from Ingrid. Small bar with tv. Mini-store in the lobby.

But the best service is the free shuttle to wherever you want to go within a 3-mile radius of the hotel. Runs late night on the weekends and maybe until 11pm weeknights.

Alicia and Mork on the shuttle were fabulous.

Was concerned about the NASCAR construction but have to say, wasn't an issue. Bring some tylenol PM or some ear plugs, turn on the air conditioner and you're all set.

Drove to Charlotte with a friend to see the Colts/Panthers game last fall and stayed overnight at the Hilton when Priceline picked it for us.

It was pretty good. There was a pool and a decent workout gym. Everything was clean and the people were friendly. When we checked in they told us to sign up for the Honors rewards program. I just got my statement that's what made me think to post.

That night we walked to Tryon Street and found lots to do. And we had a decent breakfast in the hotel the next morning.

A good nights stay. I don't know if I'd pay full price to stay there again, but only because I don't need anything that fancy.

I have probably stayed at this hotel on about half a dozen occasions while down in Charlotte for work in the past year, and a few times more while down there working with the builders putting up our new house in Charlotte where we are relocating to.

Overall, it is pretty much what you would expect from an HGI - basically a business class hotel with a few added amenities such as evening room service. I don't know about staying here on vacation, but for work its in a good area right off of Tryon and a couple of the major highways. The beds are comfortable, everything always works in the rooms and, while the room service food is not spectacular, the service is pretty speedy. I have been upgraded a few times to one of their suites (like one or two others who have posted reviews, I am also Diamond at Hilton) but the quality of the rooms has been pretty consistent whether or not it was the jacuzzi suite or just a standard room.

They do offer a shuttle service downtown that will also come out and pick you up on request as well - a nice little perk.

I would normally give a hotel like this a 3 - nothing fancy, but everything you need. But I'll give them a 4 only because the quality of the rooms and the staff has been consistently great during the 8-10 times I've stayed there in the past year.

Yes - the parking garage could have been designed a bit better but I've been forced to park in worse. If you have a truck or an SUV, and you see spaces available on the lower levels - take them instead of trying to find one higher up. It dead ends at the top and turning around is hard enough with a regular-sized car, much less something bigger.

Take note, the NASCAR Hall Of Fame is being built right across the street and those construction workers do start pretty early. They do have signs posted about this in the lobby (although maybe this should be noted on the website) and I believe the thing will not be completed until about 2010 if I read one of them right. So, yes, there may be some early morning noise. On a stay back in the Fall, we were woken up bright and early by these guys on a Saturday morning. On future visits, when checking in I have simply asked that, if my room is on the same side of the hotel as the construction site, if they could move me to a room on the other side of the hotel. The staff has always accommodated these requests and, as long as your room doesn't face the construction site, you probably won't hear all of the racket.

All in all a nice place to stay if going to downtown Charlotte for business or if all you are looking for is a place to spend the night while in the area and don't have a need for the amenities of the more full-service hotels.

First day, bathroom dirty with no toilet paper. That was the highlight of the stay. Construction site across the street kicked up at 3 AM in the morning. Heavy construction with pounding on steel beams and high pressure concrete pumping, workers yelling, beep, beep of trucks backing up. Blasted the family out of bed, no way you could sleep. We showered and check-out before 5 AM. We contacted the hotel and Hilton headquarters. Their response is they have no responsibility what so ever. They will not even check into whether the construction company had a permit to violate the city noise codes. No rebate, no apology, tough luck. Does not seem to bother the hotel manager at all this happened. We will never stay at this hotel again and may never stay at another Hilton.