We specifically chose this hotel for it's superb location in South Charlotte and access to 485 (outerbelt). It was very clean, breakfast was very good (lots of choices), the service was warm and friendly as expected. Our room was on the smaller side and the bathroom area was a little tough to navigate (small dressing area). Other than that, it's a great hotel for the money in a great area - just across the street from the Ballantyne Resort. You can use the resort's gym which is nice too.