I stayed for two nights but wanted to leave after the first night. fortunately no rooms were available in the other nearby hotels. My room's furnitures were shabby, the walls were tired-looking and the bathroom looked old and tiny. I asked for a fridge in advance but found out my room didn't have any. My requests for a fridge was all but ignored. My pleas for a change of room was turned down. The evening front desk girl was pleasant but the manager and the rest of the morning staff were grumpy and unprofessional. I stayed in three other Hampton Inns before which were all very nice but not this one. As a business traveller I would have stayed for two months but because of my negative experiences II would not recommend this hotel to anyone.

Stayed on a Saturday night with my wife and two kids during a sight-seeing trip. Hotel is an older Hampton but it has been refurbished and has the new beds. Pool is outdoor and hadn't been too well cleaned when we used it (bugs/leaves). Rooms on the small side but clean and Hampton-esque. Breakfast included the microwaveable eggs/pancakes/sausage rather than freshly made ones. Staff were pleasant but there weren't too many of them around. Location is good. Concord MIlls Outlet Mall is about 5-10 minutes North and Downtown Charlotte 10 mins to the South.

We stayed for two nights during the Coca-Cola 600 and the staff was wonderful. Rooms were clean

I have stayed at this hotel at least a half a dozen times in the past few months while traveling to Charlotte on business. The staff always remembers my name, my perferences, and is extremely friendly and helpful. The breakfast attendant remembers not only my name, but the names of other regualrs, as well. The hotel management goes out of their way to make sure that staying here is pleasant.

The rooms and entire hotel have always been extremely clean. I am a women and travel alone and have never felt unsafe in this hotel or the area of the hotel.

I highly recommend it.