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Residence Inn Charlotte South at I-77/Tyvola Road: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
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  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 15 reviews
15 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#14 of 156 hotels in Charlotte
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  • Hotel class: 3 of 5
  • Rooms: 116
Description: Residential-Style All-Suite Motor Hotel located off I-77 at Tyvola Road, 6 miles from downtown or train station. This description is based on information provided by the hotel.
Address:
5816 Westpark Drive
Charlotte, NC 28217
Check Rates: $149 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Residence Inn Charlotte South at I-77/Tyvola Road

( 9-13 of 15 )
“Dirty and Tired”

Residence Inn Charlotte South at I-77/Tyvola Road

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2 of 5 stars
Milwaukee, WI
Nov 6, 2007

Just returned from Charlotte, where I stayed one night at the Residence Inn. I chose the hotel based on other reviews and the management response as posted on Tripadvisor.

I travel frequently for business and am a Marriott Gold member and a Hilton Diamond member. Thus I have stayed in many hotels and usually have a good experience at Marriott properties.

Unfortunately, my experience here was not good. I was in one of the "newly remodeled" penthouse suites. The suite looked overall tired and was dirty. I found a dirty fork on the TV stand. When I went to take a shower in the morning, I found many black hairs inside the tub and shower curtain - EEW. The carpeting was sticky in several places and caused me to feel very uncomfortable walking around barefoot.

Sheets on bed did not fit properly. Fitted sheet was too small for bed and only covered about 1/2 the sides of the mattress. Pillows were a mix of new and old. Old pillows were rock hard.

Although it was obvious that the unit had been somewhat remodeled with newer paint and bathroom counters. The kitchen was tired. Counters were "repaired", range looked to be from about 1984 and was very worn, cabinets were banged up and refrigerator was dented.

Remote control to TV did not work and needed batteries.

Entire unit had odd odor - slight mildew smell.

Seemed to be missing furniture. Lower level bedroom had nothing but a small desk in it. Was a large room - usually there is another table or chair in this space - seemed odd to see this big empty room.

Normally I would have requested a different suite or moved to another hotel. However, I arrived late after working all day and was just too tired to deal with the hassle of moving.

Please note that although this is a convenient area - it is very close to freeway. Lots of road noise - not only here but also at the Marriott and the Hilton where I have previously stayed before.

Although I usually like the extra space and "homey" feel of the Residence Inns - I will not be back to this one.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — Dirty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BizTraveler53201's Summary
Date of Stay: November 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: November 06, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Pet owners
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: $149 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent Staff, Great Value!”

Residence Inn Charlotte South at I-77/Tyvola Road

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4 of 5 stars
Scottsdale, AZ
Feb 18, 2007
2/2 found this review helpful

I stayed at this hotel one night on February 16 and it was fantastic! I had a studio room and it was very spacious with a fully stocked kitchen and a large living area with bathroom. I have stayed at the Residence Inn before and I find all their rooms to be spacious, clean and comfortable. Scott, at the front desk was especially helpful and recommended many restaurants where I could order food since I got into Charlotte very late at night and was starving. I would definitely stay at this location again, and I was especially pleased at the low rate of $89/night. Perfect room, great value, helpful staff--I couldn't have asked for a better stay!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WorldTraveler526's Summary
Date of Stay: March 2007
Member since: January 29, 2006
Was this review helpful? Yes No
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Average price*: $149 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Decent place, nice location”

Residence Inn Charlotte South at I-77/Tyvola Road

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4 of 5 stars
Concord, Ohio
Feb 13, 2007

Stayed for one night on the way to Florida, was right off the I-77 south of Charlotte. Needed a pet friendly place, which Residence Inns accommodate. In my opinion the pet fee is high, at $75.
Used Marriott points because they had a pointsaver rate of only 10,000 points. Gave us a studio suite, which was clean, had a small but nice kitchen. Only had queen bed, which was comfortable enough. Couldn't see the tv from the bed very easily because of the chairs, so moved them out of the way.
Walked to Chile's restaurant
Will stay there again if in the Charlotte area.

  • This TripAdvisor Member:
    • Liked — Pet friendly, comfortable
    • Disliked — Pet fee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tahiti98's Summary
Date of Stay: January 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 03, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $149 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful hotel! Excellent condition!!!”

Residence Inn Charlotte South at I-77/Tyvola Road

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5 of 5 stars
Nanuet, NY
Aug 17, 2006
3/3 found this review helpful

We stayed at this hotel for two nights August, 2006. We had a groundfloor (as requested), two bedroom, two bathroom suite. The rate was comparable to renting two separate hotel rooms but has the added bonus of the kitchen and living area. The living area was in the middle of the two bedrooms. Living area features a fireplace, sofabed, desk and kitchen complete with stove, full size fridge with icemaker and a dishwasher. Everything was spotless and in excellent condition! The kitchen had linen napkins, glass dishes and real glasses. (I hate hotels with cheap, plastic cups!) The beds were extremely comfortable with lots(!!) of great feather pillows! The outdoor pool was very clean and there is a basketball court and gas grill/picnic area, also. You also have use of the Marriott Hotel's gym and indoor/outdoor pool right next door (easy walk). The front desk staff was very helpful and courteous. The free breakfast was very good and had scrambled eggs, sausage, biscuits, sausage gravy, waffles, hot oatmeal, muffins, cereals, breads, bagels, juices, fresh fruit. Breakfast is from 6:30 to 9:30 AM weekdays (can't remember weekend hours). This hotel is right off of Route 77 at Exit 5. Great hotel for businesspersons or families. We loved this hotel, wouldn't hesitate to stay here again and highly recommend it!

  • This TripAdvisor Member:
    • Liked — Cleanliness
    • Disliked — Nothing!
    • Tips/Secrets: — Don't eat at nearby Chili's!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PickyMama's Summary
Date of Stay: August 2006
Traveled with: Family (extended)
Visit was for: Other
Age group: 35-49
Member since: August 23, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $149 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Love the Loft - Breakfast Needs Improvement”

Residence Inn Charlotte South at I-77/Tyvola Road

Aug 23, 2005
2/2 found this review helpful

I stayed in a renovated penthouse loft & absolutely loved this spacious, contemporary room w/ ceramic flooring. I made use of the sofabed, the murphy bed, and the king sized bed upstairs. It was gorgeous, comfortable & clean & very nice for having a few friends over since I had two bathrooms & plenty of seating. I have stayed in Residence Inns throughout the country & this room was in the top 2 of my favorites. The staff was extremely nice.

I would give this establishment an outstanding rating, except that the breakfast was horrible compared to my experience at other Residence Inns. There was no meat of any kind & the only hot items were self-made waffles & eggs. It bordered on being a continental breakfast (w/ subpar fruit) as opposed to the wonderful buffet I've become accustomed to at other RI locations.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iamloved's Summary
Date of Stay: August 2005
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young singles, An amazing honeymoon, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon
Was this review helpful? Yes No
Management Response
Tina Crossland, Manager
(Management representative)
May 19, 2006
Thank you for being so enthusiastic about our renovated guest suites. Yes, they are beautiful. I'm very sorry about the limited breakfast that we were offering at the time of your stay. I understand your dissatisfaction. The reason for the limited breakfast was due to the kitchen being renovated. We were not allowed to offer hot breakfast items until our kitchen was completely renovated based on safety regulations and codes we had to adhere to. Since November 2005, we have been offering the typical Residence Inn hot breakfast buffet. It's great!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $149 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Residence Inn Charlotte South at I-77/Tyvola Road

( 9-13 of 15 )
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Residence Inn Charlotte South at I-77/Tyvola Road Address

5816 Westpark Drive, Charlotte, NC 28217