From a business travel perspective, this hotel is a great location. They also have a very nice pool, steam and jacuzzi. The work out room is okay but lacks space. Food service is very good overall. But you can walk out the back to two or three really good restaurants. A large mall with additional restaurants is within walking distance..... more

I arrived here on a rainy afternoon and was immediately welcomed by the staff. There was hot apple cider and freshly baked chocolate cookies in the lobby. The lobby area is very attractive and the place has the feel of a boutique hotel and not a large chain property. My room opened to a hardwood floor entrance which made the... more

Awful stay. Rooms are ok but the management not so much. The bellmen and front desk we're such a delight but as soon as a manager came around I noticed an unhappy change. The employees almost seemed scared of the managers. My husband and I definitely noticed a management problem. Ok stay but we left feeling sorry for some of... more

We stayed at the Charlotte Marriott SouthPark for 2 nights on the occasion of a large family event. We had 2 adjoining rooms, one for my husband and me with a king bed, the other for my 3 boys with 2 queens. First the good news: the beds are so comfortable!!! My only complaint (as with many hotels) was that... more

Wow! Thuis is place is surely a Hotel Ambush Makeover!!!!!!! I stayed here years ago when it was the Park Hotel and it was indeed old and run-down; however, this is not the case now! The new rooms are posh and up-graded, with flat screen televisions, california closets, a marble entrance, and a Ritz Carlton room feel! I say, you... more

It has taken me almost a year to write this review simply because it took me that long to calm down. We booked our wedding reception at this venue hoping that they would deliver everything that was promised to us. Unfortunately, the night of our reception they were understaffed and our food was not what we selected during our tasting.... more

Our daughter was married in Charlotte in June and booked a block of rooms. We asked if they could accomodate our group at their breakfast buffet on Sunday, July 1 and were assured they could. We expected about 30. They were in no way ready to serve even 15 people at a time. They were short staffed which led to... more

Nice older hotel in a good area. Bed was very comfortable and room was very clean. We were there for business and enjoyed a wonderful dinner and breakfast at the hotel. The staff really went out of their way to make us happy. more

This hotel is definately not up to Marriott standards. The inside is somewhat dumpy, the soda machines seamed to be always out of what you are looking for, and the room that we stayed in was not as clean as you would expect. The staff however is fantastic, and did inform me that over the next year they would be... more