We stayed here for one night between flights and even the flight crew we drove in with said this place was a dump. Our room stunk of smoke, the furniture was falling apart and the check in lady was really bothered to get her personal call interrupted by us arriving. Find another place, smell alone was digusting. more

We were impressed with this hotel since reading the reviews. It was very clean, staff was very nice and knowledgeable, the breakfast was very nice as well. We would stay there again. Cassandra was the clerk that helped us at checkin and also we got lost going to the hotel from the airport and she helped us to get there.... more

I booked this hotel at the last minute trying to escape bad weather out west... then my flight got delayed and I didn't get in until after midnight. I called and they sent out a airport shuttle right away, friendly driver (even when I didnt have cash for a tip!), friendly front desk lady, clean room, quiet, comfy bed, average/good... more

We stayed 2 nights at the hotel. The room and staff were very accomodating especially for the $54 price. I specifically requested a nonsmoking room. Upon arrival, the front desk staff told me that I would be in a smoking room. Stating allergies to smoke, I was put in a nonsmoking room. My husband was in the bathroom in the... more

This has to be the BEST experience we've ever had. From start to finish, everything was spectacular! The service, the room, the staff, and the hotel overall. This is a beautiful hotel, and the staff make you feel at home each and every second of the day. I would definitely stay here again, and I would recommend this hotel to... more

We stayed at the Best Western Sterling Hotel & Suites for 4 nights from November 2 until November 6th 2006. My family is considering relocating to the Charlotte area so we thought we would check out the area. I am giving this hotel a 2 and that is because the staff was friendly and wonderful, but the place is dumpy... more

We stayed here for one night and were very comfortable in our room. The room was clean and the staff friendly. Good value for money. more

Stayed here when need to go Charlotte for our green card process...although hotel site states it is next to the INS office its not..the office has moved to Tryvola rd( there are no hotels next to the new office yet !) But this was still a great place to stay for the price compared to others a little closer..this is... more