I honestly can not say enough about this hotel. I went on Priceline last minute and got it at a steal. I wasn't expecting very much, and it doesn't stand out as spectacular from the outside, but once you enter it's shocking! Starwood hotels has just taken over this property and totally renovated almost the entire hotel. I believe there... more

I stayed at the Sheraton for 1 night b/c I was flying into Charlotte airport in the evening and not connecting till the next day. Shuttle service picked me up at the airport/dropped me off the following morning. The hotel was very recently renovated. In fact, there was still some painting going on. Room was very nice, pretty spacious for... more

Our plane was overcrowded and they needed volunteers to take another flight, so we volunteered in exchange for a flight the next day, food passes, a free hotel stay and $$ towards our next ticket. The airline booked us at this hotel. It was very clean and comfortable and spacious (both the hotel and our room). The lady who initially... more

This is a Sheraton, but perhaps Sheratons have gone the way of Ramadas - outdated. They are doing much-needed construction on the inside of this hotel, but unless they are re-doing the rooms, I don't know how much it will help. They are re-doing their lobby and lots of other extras-- but I found that the room was smoking (and... more

The Sheraton Charlotte Airport is a great hotel very convenient to the airport. I have stayed in this hotel several times when I have to fly out of CLT, and have yet to have a bad experience. The staff is friendly, the rooms are nice, and it is only a five minute shuttle ride to the airport. The hotel is... more

I had a canceled connecting flight in Charlotte and the airline placed me in this hotel. The folks at the front desk were very helpful and made what was a lousy experience more pleasant. I arrived after 3a.m. and they offered late check-out. That really made a difference. My room was clean and everything was in working order. The shuttle... more

Arrived after a flight from London via Chicago for a four night stay at this property. The free shuttle from the airport was efficient and managed to fit 11 of us plus luggage into the van. The hotel itself is looking a bit tired, that was my first impression. The lobby could do with a bit of a refresh. They... more

A big reasonably clean hotel not too far from the international airport in Charlotte, there is surprisingly little around this hotel and little to mark the location. The first time through I drove right by the unmarked entrance. There is not much next to the hotel, a gas station on one side, a lot of mechanics garages running down the... more

the BAD: - I HATE IT WHEN HOTELS $ GOUGE $ YOU for (bad) WiFi . Please. it's 2007 - Good, free Wireless should be a standard, free service at hotels. There is no business center offering free internet either. I shelled out the $$$ to check my email only to get poor, spotty service. - nothing within walking distance,... more