Vehicle broken into four spaces from front door. No security. Police state this is regular occurence. No appology from manager. Would not even call police for me. Stated they had no responsibilty. more

In 2004, my review said that there was "room for improvement." I have stayed at this hotel repeatedly since Priceline consistently provided this property at an embarassingly low price. I am pleased to report that it does appear that the rooms have been redone and the much of the old staff has been replaced with an upbeat, motivated group. While... more

This hotel was excellent. We booked through hotwire.com. It was clean, beautiful, comfortable, and a great value. Also, the staff was very friendly, and the service was excellent. We accidently left a garment bag in the closet. When we realized this we were 8 hours away. When we called we were told they would mail it to our home address... more

My three friends and I booked a four night stay at the Holiday Inn, University Park, in Charlotte, NC through Hotwire. After booking, I called to request adjoining non-smoking rooms with two beds in each room. The staff was welcoming, professional, and courteous both times I phoned and was able to accommodate our request. Our rooms were clean, comfortable, and... more

When I arrived, the woman behind the desk couldn't find my reservation. It was almost midnight. I had called earlier in the day to ensure that my reservation was guaranteed for late arrival. Needless to say, after driving 4 hours I was not pleased to hear that my reservation could not be found. After about 10 minutes of explanations and... more

This place will cut it for a one night stay when nothing else is available. But it needs a makeover, and that should include a new staff coming with it. I arrived at midnight, and there were some real shady looking people in the lobby hanging out with the front-desk staff. The attitude at check-in told me I clearly interrupted... more

Stayed for 2 nights 5/7-5/9 - got room through Priceline for $55. Website rate was $104. Room was average, pretty clean. Bath sink faucet was loose and had very little water pressure, but tub was fine. Towels were like sandpaper, however, and pretty thin. Hotel only offers queen size beds (never heard of such a thing at a popular chain... more

The room was a queen size room. It was clean, bathroom, bed and all. Kind of out dated but was still comfortable. Nice view, one thing. When turning on the heater, it sort of smelled like something was burning. But overall, front desk lady was kind, good service. Nice room, just need to be updated and the heater. more

Booked 4 nights, arrived a day late, stayed 3 nights. Desk attendant was obnoxious on the phone, same person more obnoxious in person. Don't eat at the restarant...under staffed, meals served in bits and pieces. Most of all, served us spoiled meat, bad creamers with our coffee and cold breakfast. I spent the day being sick to my stomach! I... more