The Omni makes a good first impression: marble floors, airy lobby, very pleasant staff. The same was true with our room: immaculate, nicely appointed, crisp linens. We had only a few minutes to go downstairs to the connected shopping mall area but I was pleasantly surprised by the shops there. That was a convenient treat. We did have some complaints:... more

I enjoyed a 2-night stay at the Omni Charlotte in Mid-September. I was in town for a conference and traveling by myself. I actually got the room through Priceline because the hotel block for my conference were already booked (another hotel). I would recommend the Omni Charlotte for anyone in town for a short stay in the Uptown area, but... more

Stayed on a Friday night after a football game. Pluses: location, checkin, parking only $8 (reasonable compared to football game parking of $15+). Negatives: took 3 calls before we could get someone to answer the phone at midnight to schedule a wakeup call, and most disturbing when leaving we were approached for money by a panhandler in the lobby on... more

From start to finish, my stay at the Omni was by far the worst hotel experience I have ever had. First, the hotel refused to honor my AAA discount. When I requested to speak to a manager to straighten this out, I was told no managers were available to help me (a line repeated to me 3 other times during... more

My employer set this up and I was very happy with our stay. I am normally a Hampton Inn sort of guy as all I really want is a CLEAN room, with good service, and a decent price. The Good: Great location and the room was very clean which is an important detail for me. The biggest. Beds were great... more

It has been a stressful summer for me this is the first weekend my husband and I were able to just get away. Quick check in by the friendly and personable staff - we dropped our bags in our room and headed straight for the pool. Plenty of towels, lounge chairs, tables with umbrellas. Kids and adults were having a... more

I travelled to Charlotte to watch the Carolina Panthers play last year and was so impressed with this hotel that i will book again this season. The location was perfect. Brilliant for all the bars and restaurants. Even more important was that it is about a ten minute walk to the stadium. The hotel staff was really friendly. It was... more

I’d have to say that I was somewhat disappointed in this particular Omni Hotel. Although the hotel is located in a “prime” location within walking distance to various venues, I was expecting it to be a little more upscale than it was. The “signature” room was not worth the $159.00 plus tax per night. There were quite a few other... more

Booked with Hotwire for a great price. Room was nice, bathroom had a wet handtowel hanging in the shower from the previous traveler in the room. Otherwise pretty clean. We had a view of the street, and the room was in a really nice part of town. Lots of restaurants and things to do, nearly accross the street from the... more