This was one of the nicest hotels Ive stayed in, in a while. There was some renovations going on but it didnt bother anyone or anything. The place is lively, classy and welcoming. The food is average, but overpriced. The bartender really knows how to make you enjoy happy hour. The crew was polite and very helpful. The pool facilites... more

This hotel was far from what I have experienced at Renaissance hotels, from ck in to ck out. We stood in front of the clerk at the front desk for several minutes waiting for him to 'notice us' ie. greet us, nod, anything while he tapped away at his computer. My son couldnt get the TV to work as the... more

I will admit it – I was nervous that this would be like the other Renaissance hotels – in need of a visit from Extreme Makeover, Hotel Edition. But the Marriott promotion of a $100 coupon for a future stay lured me to the Renaissance Charlotte and also redeemed some of my faith in this Marriott brand. The front desk... more

Requested an early check in (normal check in is at 4:00 p.m.). The hotel booked at least two large conventions and was unable to handle the massive number of patrons. At 4:00, the room was still not ready and people were lined up waiting to check in. All were being told to "check back in 30 minutes." Ice machine was... more

This was my third stay in this hotel and it will probably be my last. Were to start... It took 30mins to check in. The food was subpar and the prices were outrageously high. I reserved three rooms. One was fine, one we couldn't get in, and one had water all over the carpet and smelled like mildew. It took... more

My first impression of this hotel is that it reminded me of an Embassy Suites, but a step up. The hotel had anopen atruim with glass elevators when you first walked in. The suites were clean and modern and I liked the subtle touches, such as nice throw pillows on the sofa and warm dark wood around the fridge and... more

As soon as the sensored revolving doors wisked me into the grand foyer, I knew I picked a great hotel. Both reservations and check-in were quick and easy. There are three glass elevators, overlooking the atrium/lobby area, which has trees and rainfalls. The kids loved the quick rides on the elevator to our 5th floor room facing the front of... more

This is a beautiful property and the rooms and spacious and nice. However, the hotel is having some major water pressure problems that makes taking a shower a chore. The water will actually shut off for 10-15 seconds (several times during a shower) and the temperature will vary greatly. The hotel themselves say this problem will only get WORSE over... more

An amazing hotel indeed. We stayed for almost a week last month and I never wanted to leave :-( The gym was a lifesaver though and the staff is exceptionally trained. The food was good, however one thing that stood out for me during my stay was the 'Gift Shop' situated within the hotel. This shop had anything and everything... more