We did not spend the night in this hotel, however we spent several hours in it, had several conversations with front desk staff, and toured a room. That may not qualify me as eligible to leave a review, but I do have some very important information about the hotel. Allow me to explain... My husband had to be in town... more

This property is being renovated, and that is good. The bad was that the renovated room was not cleaned after the renovation, it had a lot of construction dust which blew all over when the fan was on, the toilet did not work, the tub drained very slowly, there were no pillows on the bed, and the new curtains did... more

Without going into the sorrid details, the most important information I can pass along is DON"T GO HERE!!! It is in a VERY seedy area of town, there are warnings everywhere about emptying your car to deter theft, all doors to the hotel are locked during the DAYTIME, and all entrances but the main are blocked by gates at dark.... more

Stayed here overnight on our way to Mexico. The room was disgusting for the price we paid. No elevators. Wallpaper falling off walls. Carpet stains everywhere. We planned on leaving our car at the "sleep & fly" bonus. We upgraded our room for $10.00 thinking that parking at the hotel would be worth it. We went into Charlotte and had... more

we love this hotel,My Husband and I went to Charolltte NC, Stayed at this wonderful and cleaned Hotel,the staff were very helpful,friendly and every nite we came in our room it was very clean, My reveiw title is felt like home but it was better then home because when i come home from hard day at work my room is... more

We booked three rooms for two nights through hotels.com. It ended up that we arrived early and stayed an extra night paying CI & S's nightly rate. When paying for this additional night a person in our party had trouble with their credit card and it was 'denied' so he paid with a different card. Once we were in our... more

Staff and manager were rude, unprofessional and not friendly. In town for Nascar race or would have switched hotels. Our friend got charged twice on his credit card and staff would not talk to the credit card company to get resolved. We were told that "if we did not like the customer service we were getting that we could walk... more

I was a bit skittish about staying here after reading the review about the airplane noise but that is only a problem if you are OUTSIDE the hotel. You can't hear it if you are inside, esp. if the heat/AC is running. This hotel caters to the business travelers and I noticed a lot of airline employees were staying here,... more

We were most pleased with the efficiency, cleanliness and friendliness of the rooms and staff at Country Inns and Suites near the Charlotte airport. We have become accustomed to a wonderful stay at this company's hotels and we were not disappointed here either. In fact, the day we checked in, the desk clerk was trying to find another accommodation for... more