My wife and I stayed here again for business, this time for 4 days. Scott at the front desk remember our first names and even let us check in early, which was great! Kevin Shim the manager came out and greeted us personally and made sure we had everything we needed. The housekeeping staff was courteous and ready to assist... more

Read the previous reviews and was skeptical of location. Even went so far as to check out availability at other Marriotts. But was pleasantly surprised. We checked in around lunch time and were granted an upgrade to a penthouse room. We explained to the Staff that USAirways had "lost" my wife's luggage and they would hopefully be delivering it to... more

All I can say about some of the negative reviews is... "Wow, where did you really stay?" I have stayed at the Residence Inn, South many times in the past 2 years. I think I have over 150 nights at that location alone, and I have never had a bad experience to date. I have stayed in each of the... more

This Hotel is Horrible! They claim to have recently updated it, but they haven't. We stayed in the 2 story penthouse suite, what a joke! The bathroom upstairs had black mold where grout was supposed to be, so the tiles could actually be lifted off. And there were HUGE cockroaches everywhere. They were about 3 inches long and crawling on... more

Just returned from Charlotte, where I stayed one night at the Residence Inn. I chose the hotel based on other reviews and the management response as posted on Tripadvisor. I travel frequently for business and am a Marriott Gold member and a Hilton Diamond member. Thus I have stayed in many hotels and usually have a good experience at Marriott... more

I stayed at this hotel one night on February 16 and it was fantastic! I had a studio room and it was very spacious with a fully stocked kitchen and a large living area with bathroom. I have stayed at the Residence Inn before and I find all their rooms to be spacious, clean and comfortable. Scott, at the front... more

Stayed for one night on the way to Florida, was right off the I-77 south of Charlotte. Needed a pet friendly place, which Residence Inns accommodate. In my opinion the pet fee is high, at $75. Used Marriott points because they had a pointsaver rate of only 10,000 points. Gave us a studio suite, which was clean, had a small... more

We stayed at this hotel for two nights August, 2006. We had a groundfloor (as requested), two bedroom, two bathroom suite. The rate was comparable to renting two separate hotel rooms but has the added bonus of the kitchen and living area. The living area was in the middle of the two bedrooms. Living area features a fireplace, sofabed, desk... more

I stayed in a renovated penthouse loft & absolutely loved this spacious, contemporary room w/ ceramic flooring. I made use of the sofabed, the murphy bed, and the king sized bed upstairs. It was gorgeous, comfortable & clean & very nice for having a few friends over since I had two bathrooms & plenty of seating. I have stayed in... more